Top 5 Frequently Asked Questions about Patients Transportation in Medical Emergencies

  1. When and why should I hire an air ambulance?

Air ambulances are specifically designed in air ICUs. The aircraft has a full-fledged ICU setup inside accompanied by medical, paramedical and specialists. Based on the patient’s condition. One can book an air ambulance if the distance between the medical facility and the patient’s location is more than 250 miles and needs special medical attention, which is not available nearby. These can be cases of burn care, specialized cancer treatment, head and spinal cord injury and brain strokes. Also, elderly patients who cannot go alone or who do not have anyone to take them to the hospital will benefit from our air ambulance service. Ambulances transfer the patient to the nearest medical facilities during natural calamities, mass accidents, or traumatic situations. One should also hire an ambulance because, during the entire travel duration, the medical and paramedical crew inside the aircraft will ensure that the patient vitals are stable. Specialist doctors also accompany the patient, if required. In a rural area or in remote areas where there is a shortage of quality medical care, air ambulances can pick up the patients and take them to the nearest city.

  1. Amidst the COVID pandemic, how does ICATT ensure the safety of patients, medical and non-medical staff?

ICATT was one of the first air ambulance service providers who took all the required measures to transport a patient safe during the covid pandemic time. Usage of German isolation pods ensures that the patient remains isolated from the crew accompanying the patient. Sometimes ECMO was also provided to critical covid patients who were unable to breathe by themselves. The crew was equipped with full-fledged PPE kits. Everybody has trained ahead on how to handle COVID affected transfers. The specialized training along with special equipment has made ICATT one of the leading contributors in air transfer during the second wave of Corona in India. Patients from North India were transported to better medical facilities in cities like Chennai and Hyderabad using ICATT’s air ambulance services.

  1. What are the unique patient services offered by ICATT?
  • ICATT offers both domestic and international patient transfers.
  • ICATT’s other very valuable service is organ transport. The donated organs must be timely transferred to the recipient; otherwise, the organs will not be viable for implementation in the recipient patient.

  • ICATT also offers a bed to bed patient transfer where the medical team accompanying the air ambulance will collect the patient directly from the bed of the discharging hospital or the pickup location of the patient. This team also travels with the ground ambulance. At the arrival location, the medical team is alongside the patient until they are handed over safely at the receiving facility.
  • ICATT also has good partnership programs due to which they provide services via strategically located airports so that the transfer is cost-effective for the patient.
  • 1 or 2 passengers can accompany the patient depending on factors such as criticality and need of the patient, cost of the transfer and the type of aircraft we use. 
  1. How can I utilize ICATT’S services?

We are here for you 24×7 and 365 days, and we will answer your call at any time of the day/night. We strive to provide you with the most cost-effective and comfortable transfer experience. Call our 24-hour dispatch and information centre, where a Flight Coordinator will brief you and answer all your queries. They will also send you a written proposal in a few minutes after getting all your information. Though ICATT is an emergency service, we also handle scheduled transfers, and such planned transfers are cost-effective since we can identify a connecting flight and save you money. 

But an emergency transfer can be made within 2 to 4 hours. In the case of an international air ambulance, how quickly the aircraft can be dispatched depends on passports and visa’s for the patient and all passengers accompanying international permits and landing arrangements. 

Since the Ambulance already has a lot of medical equipment, only two small, medium-sized bags are allowed.

  1. What is the cost of ICATT services?

At the outset, medical air transfer is an expensive procedure, but there are many ways to control and reduce costs. Aircraft positioning and how quickly the patient needs to be moved are two main deciding factors. If the aircraft is in proximity to the patient, it saves a significant amount of money. Giving an advance notice or if the transfer can be delayed by a day then also reduces the cost and if the transfer.  We are very transparent with the pricing, and there are no last-minute hidden charges.

If you have any more queries and want to know more, do not hesitate to reach us at +91-9701111156.

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